Reliable Supported Living
Privacy Policy

Effective Date: May 24, 2023

  1. Introduction

At Reliable Supported Living Company ("we", "us", "our"), your privacy is of paramount importance. This Privacy Policy sets out how we collect, use, and protect any information that you give us when you use our services or our website. We are committed to ensuring that your privacy is protected.

  1. Who are we?

We are Reliable Supported Living Company, a UK-based company offering supported living services. We provide comprehensive, compassionate and customised services aimed at promoting independence, dignity and choice for people in need of support.

  1. What information do we collect?

We may collect the following information:

  • Personal identification information (Name, email address, phone number, etc.)

  • Health information for the provision of our services.

  • Other information relevant to customer surveys and/or offers.

  1. Why do we collect this information and how do we use it?

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.

  • We may use the information to improve our products and services.

  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

  1. Who do we share your information with?

We may share your personal information with service providers to help us with our business activities such as offering customer service or conducting customer research or satisfaction surveys. These companies are authorized to use your personal information only as necessary to provide these services to us.

  1. How do we protect your information?

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

  1. Your Rights

You have the right to access the information we hold about you, and to ask us to correct any inaccuracies. You also have the right to ask us to stop using your information. However, certain information may need to be retained for legal or regulatory reasons.

  1. Changes to this policy

We may change this Privacy Policy from time to time by updating this page. We will notify you of any changes by posting the new Privacy Policy on this page.

  1. Contact us

If you have any questions or concerns about this Privacy Policy, please contact us.

This policy is in line with the General Data Protection Regulation (GDPR) of the UK.